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How Pro works

What Pro gives you, and how monthly vs annual billing is priced.

Send sensitive files securely

Three features you can combine to make sure the file only ends up with the right person.

BitSeal β€” proof the file is unchanged

What the BitSeal badge on the download page means, and what it doesn't protect against.

Shared folders β€” durable storage you share

Create folders, grant access to people or groups, and share by link. The files stay put.

Folder storage β€” who pays

How much space you get, what happens above the quota, and how "recipient pays" works.

Business account β€” one account for the whole team

Cover Pro for multiple people from a single invoice, with your own logo and colours.

Your own workspace β€” your own address and branding

Give your account its own address on wegotfiles.com, with your own name and logo.

Sponsor seats β€” cover Pro for others

Give clients, suppliers or partners Pro access by paying for their seat.

Volume discount on multiple seats

Price per seat is reduced step by step the more seats you have β€” here's how it's calculated.

Two-factor sign-in

Ask for a code from an authenticator app as well as the password, and what to do if you lose your phone.

Security and privacy

Where files are stored, how they're protected, and your rights under GDPR.

Frequently asked questions

  • How large a file can I send?

    Without an account you can send up to 3 GB per 14 days, and with a free account 5 GB per 14 days. A single file can't be larger than what's left of your quota. With Pro there is no quota, and each file can be up to 100 GB.

  • Does the recipient need an account to download?

    No. The recipient just clicks the link and downloads. If you turn on recipient verification β€” the recipient gets an email with a code they have to confirm. But no account is created.

  • What is recipient verification?

    A Pro feature that requires the person clicking the link to verify their email with a one-time code before they can download. Three levels:

    • Off β€” anyone with the link can download
    • Exact email β€” only the address you sent to
    • Domain β€” all addresses on domains you have whitelisted

    It's a nice protection if you don't want recipients to forward the link to others who also want to download the file.

  • What is burn on delivery?

    A Pro feature that permanently deletes the file right after the first download. The link stops working. Good for one-off documents you don't want to be downloadable multiple times or forwarded.

  • Do I get notified when someone downloads?

    Yes, if you have it turned on. Under Account β†’ Profile β†’ Notifications you can toggle four different email notifications:

    • When a transfer is confirmed sent
    • When the recipient downloads
    • Reminder 24 hours before expiry if the file hasn't been downloaded
    • When the file expires without having been downloaded

    You can also override these per individual transfer under "Advanced options" before you press Send.

  • What's the difference between a transfer and a folder?

    A transfer is temporary: the recipient downloads, and the file is deleted when the link expires. A folder is durable storage β€” the files stay until you delete them, and you can give several people access to the same folder over time.

    Rule of thumb: sending something once, use a transfer. If the same people will fetch files from you regularly, create a folder.

  • Who pays for files in a shared folder?

    The folder's owner. If you share a folder with others, the contents count against your storage quota β€” including files the others uploaded.

    If the recipient should pay, create the folder with Recipient pays storage. They then get an offer to take it over, and from the moment they accept it's their quota that's charged.

  • Can I share a folder with someone who has no account?

    Yes. Create a share link under Share in the folder β€” it grants read access without signing in, and can be password-protected.

    To let someone upload into the folder, though, they need an account and the "can edit" grant. That's how the activity log can show who did what.

  • What's the difference between a sponsor seat and a domain seat?

    Both are ways you as a business customer can cover Pro access for others, at the same price with volume discount.

    • Sponsor seat β€” you add each individual user you're going to pay for. You have 100% control. You're the sponsor for these users for as long as you want.
    • Domain seat β€” for companies with many employees who need access to the service. First you verify the domain they'll have access from (@yourcompany.com). Employees register from this domain and you get an email where you choose yearly/monthly access or decline. Very simple.
  • Can I protect my account with more than a password?

    Yes. Turn two-factor on under Account β†’ Profile β†’ Two-factor, and signing in then has to be confirmed with a six-digit code from an authenticator app on your phone. It is part of Pro, and your browser can be remembered for up to a year at a time so you are not asked for the code every time.

    If you own a workspace, you can require two-factor of everyone in it. See Two-factor sign-in.

  • Can I require people to sign in to open a shared folder?

    Yes. In the folder options under Access β†’ Who can open the link you choose whether anyone with the link gets in, whether they must be signed in, or whether they must be signed in with two-factor. The requirement covers the whole folder and its subfolders, and can be combined with a password on the link. Two-factor needs Pro, on their side too.

  • Where are my files stored?

    All files are stored on servers in the EU. As of today we do not use US-based cloud services for file storage. Files are encrypted at-rest, data transfer is encrypted with TLS. After expiry the file is permanently deleted within 1 hour.